AMA Victoria practice services have a new name and now deliver a wide range of comprehensive practice management services. The full range of services can be delivered to any medical practice within Victoria.
Our company, mp solutions provides a free telephone advice on any aspect of practice management as well as a cost effective consulting service to those doctors who require a more personalized service specific to their practice. AMA Victoria members receive a 10 per cent discount on consulting services.
Andrea Ravas, recently appointed to the position of Practices Services Manager, brings a wealth of knowledge to this position from which practices can benefit. Andrea has more than 10 years’ practice management and consulting experience and is familiar with the elements of an effective medical practice.
This diagram provides a quick visual overview of the services offered, all of which are aimed at assisting doctors and practice staff to build value into their practice.
Free telephone advice
Phone Andrea on her direct line (03) 9280 8768 for any medical practice matters that can be easily addressed over the phone, or for further information regarding our consulting services.
Marketing
We have qualified marketing staff that can assist you with marketing your practice through advertisements, websites, flyers or pamphlets to ensure your practice receives the level of exposure required.
Business model review
A review of your practice services and utilisation of MBS items will be undertaken to make certain your patients are able to access the range of care options available and ensure that doctors are being adequately compensated for the type of services conducted.
Accreditation
Whether it is conducting a gap audit before accreditation to identify areas that may not have been adequately addressed or working with practice staff to prepare the relevant systems and policies and procedures, we can assist. Buying a generic policy manual which can be customised to your practice is another option provided.
Staff training
All staff needs training at some stage. mp solutions can offer you training across a broad spectrum of topics customised to your needs. Training can be conducted for reception staff, practice nurses or for practice managers. We also conduct onsite programs for issues impacting upon all staff.
Employment Matters
Call us if you need quick, no cost advice over the phone on awards, superannuation, leave, staff records or other employment matters.
Recruitment
By using the services of our recruitment company mpstaff, we can recruit short term and permanent support staff for medical practices. The issue of staff taking extended leave breaks do not need to be a problem any longer. We can provide experienced helpful staff for these occasions.
A complete service is delivered from scoping the position, preparing reemployment documentation, advertising the position, thoroughly checking referees and managing unsuccessful candidates. We also provide you with an employment contract for your new staff member.
In addition there is a three month guarantee which means that in the unlikely event of the person being unsuitable, we will replace that person free of charge within that time span.
Legal advice
Legal advice is available on contracts, associate agreements, staff issues or any other of the myriad of issues impacting upon medical practices.
Practice setup
This can be a daunting experience as there are many different aspects to establishing a medical practice. Mp solutions can deliver a complete service encompassing marketing, a business model for services, staffing, and the physical setup or operational and compliance matters.
Of course if you don’t need the complete package, we can provide a part service.
Systems, policies and procedures
These are essential to the smooth and efficient operation of any practice. However not all staff have the experience to develop effective systems, efficient workflows and sound policies and procedures.
mp solutions can advise on these matters or provide a generic policies and procedures manual which the practice can then customize to their needs.
HR
No matter what your requirements are we can assist. Whether it is performance appraisals, professional development, disciplinary matters or return to work plans and OHS policy reviews can help.
Practice closure
Practice closure can be a difficult time for some doctors or their families. We can provide telephone advice or take on this responsibility for you.
Selling practices
You will need to have the practice and good will valued, a summary for the prospective buyer for inevitable questions and inquires they may have and advertising through the correct avenues, mp solutions can provide you with the requirements of a valid sale and enable the process is a successful one.
