Zoom webinar | Wednesday 18 March | 6:30 pm – 7:30 pm
AMA Victoria members | Eligible for 1 CPD point
Psychological safety isn’t a trend. It is a well-established concept with a strong evidence base and it matters deeply in healthcare.
Psychological safety refers to the shared belief among team members that it is safe to speak up, ask questions, raise concerns or admit mistakes, without fear of embarrassment or punishment. In complex, high-stakes environments like healthcare, this belief directly shapes how people contribute, collaborate and make decisions.
In this practical and engaging webinar, we will explore what psychological safety is, why it matters, and the actions and micro-behaviours that help create it in real workplace settings. We will also examine how psychological safety links to psychosocial risk, a workplace health and safety concept now backed by legislation requiring employers to take steps to minimise psychological harm.
Whether you work in a hospital, a clinic, or a multidisciplinary team setting, this webinar will provide practical strategies you can apply immediately.
Learning outcomes
By the end of this session, you will be able to:
Understand what psychological safety is and how it supports team effectiveness and performance, particularly in complex situations
Recognise what psychological safety looks like in practice, including what people and teams say and do when it is present
Assess your current level of psychological safety within your team or workplace
Learn practical behaviours and strategies for creating and sustaining psychological safety, for both team members and leaders
Presenters
Dr Anna Clark (PhD)
Leadership consultant, coach and educator at AMA Victoria, Anna leads the design and delivery of leadership development programs and coaching for doctors. She holds a PhD in social psychology from the University of Melbourne and has taught social psychology, communication and organisational behaviour across Australia and internationally, including at INSEAD Business School.
Mardi O’Keefe
Director of Engagement and Professional Growth at AMA Victoria, Mardi is a senior performance, career and professional coach with more than 20 years’ experience supporting high-performing professionals and leaders. She has particular expertise in helping doctors navigate complex roles, build leadership capability and achieve meaningful, sustainable success.
This webinar is proudly supported by PSA Insurance. Julian Lamont, Branch Manager at Network Insurance House, will provide a short segment exploring key employment-related risks facing medical practices and how insurance solutions such as Management Liability cover can support practice owners when workplace matters escalate into formal complaints, disputes or claims.
Prize opportunity – win a fully sponsored place
All webinar attendees will have the opportunity to apply for a fully sponsored place (valued at $1,760) in AMA Victoria’s Creating Psychological Safety at Work course, sponsored by PSA Insurance.
This structured one-to-one program equips doctors with the tools and behaviours needed to foster safer, more inclusive and high-functioning teams.
The program includes:
3 x 1-hour personalised online education/coaching sessions
3 structured learning modules
10 CPD hours (self-paced and online coaching)
A tailored action plan to apply learning in your own workplace
To enter, you must attend the webinar and submit a short written response after the session. The winner will be selected by Dr Anna Clark and Mardi O’Keefe based on the entry that best demonstrates commitment to applying the learnings in practice.
In 150 words or less, how would strengthening your understanding of psychological safety, and learning practical ways to create it, improve how you contribute to, or lead your team and support the delivery of high-quality patient care?
AMA Victoria members can register via the link below.
Not yet a member? Join now.