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Peer Support

Peer support for doctors by doctors

For anonymous and confidential support call 1300 853 338 (for the cost of a local call)

Do you feel you need to talk but are not sure who to approach? Perhaps it is a sensitive or confidential matter. The AMA Victoria Peer Support Service is anonymous and discreet.

As doctors we are under increasing pressure and stress in the workplace. As caring professionals, we help others every day. Yet, often doctors are the last to access the help we need.

The AMA Victoria Peer Support Service provides you with a listening colleague who understands the pressures of medicine.

We are here to listen and provide support on issues such as:

  • A stressful incident
  • Violence and trauma in your workplace
  • Workplace issues such as bullying or harassment
  • Workload concerns
  • Feelings of stress or inability to cope
  • Burnout
  • Your professional life
  • Your career plans
  • Personal issues
  • Your well-being

There is no charge for using the AMA Victoria Peer Support Service.

All volunteer telephone counsellors are experienced doctors trained in the skills of peer support telephone counselling, and have broad experience in medical practice and represent a wide range of specialties. All counsellors are Lifeline accredited.

The AMA Victoria Peer Support Service offers a point of first contact and a listening ear. If you require ongoing assistance we will refer you to appropriate expert services.

We have in the past occasionally received unrelated phone calls to this service. Administrative enquiries about AMA Victoria, questions about member services and membership renewals should be directed to AMA Victoria staff during business hours (8.30 am–5.00 pm Monday to Thursday, 8.30 am–5 pm Fridays), on (03) 9280 8722. .

Contact AMA Victoria Peer Support 365 days of the year from 8am to 10pm

Just call 1300 853 338 (for the cost of a local call).

We are available 365 days of the year from 8am to 10pm. When you dial this number your call will automatically be transferred to a mobile phone carried by a volunteer AMA Victoria Peer Support Service counsellor.

The AMA Victoria Peer Support Service can link you with expert services and resources according to your needs. Privacy and confidentiality are assured.

For urgent assistance or between the hours of 10pm and 8am call Lifeline on 13 11 14.

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