1. Non-members are not eligible to access any member benefits or services.

  2. If you become a member of AMA Victoria (AMAV), you are not entitled to access Member Workplace Services in relation to a workplace issue or dispute which existed prior to the date you join (Pre-existing Dispute) unless AMAV in its absolute discretion, acting through the AMAV Director of Workplace Relations or their delegate, decides that it is appropriate in all the circumstances for AMAV to provide Member Workplace Services in relation to a Pre-existing Dispute (Pre-existing Dispute Services) to you. In this context, Pre-existing Dispute Services do not include representing an AMAV member at the Fair Work Commission.


    If AMAV decides to provide Member Workplace Services in relation to a Pre-existing Dispute (Pre-existing Dispute Services):

    • You agree to pay for those Services at the Pre-existing Dispute Hourly Rate with a minimum of 3 hours charge.

    • AMAV will advise you in writing:

      • That the Services are Pre-existing Dispute Services;  

      • An estimate of the hours required to undertake the Services (minimum of 3 hours) based on AMAV’s description of them according to your instructions (Scope of Work);

      • The current Pre-existing Dispute Hourly Rate;

      • An estimate of the dollar amount to provide the Pre-existing Dispute Services based on the above information, including the minimum of 3 hours charge, with terms of payment (Fee Estimate); and

      • Obtain your acceptance in writing of the Fee Estimate,

      before AMAV undertakes the Pre-existing Dispute Services.


      If your instructions change in a way that materially affects the Fee Estimate, AMAV will provide you with a revised Scope of Work and Fee Estimate before AMAV undertakes the revised Scope of Work.  

  3. Member Workplace Services means member services in relation to a workplace issue or dispute including:

    • a. Mediation services.

    • b. Representation at the workplace.

    • c. Advice on escalation of matters to Fair Work or Court.

    • d. Negotiating individual contracts.

    • e. Other workplace services by discretion.

  4. Member Workplace Services are wherever possible provided objectively and impartially in the member’s best interests.  If you have accessed Member Workplace Services in relation to a particular workplace issue or dispute and you do not act upon the advice provided by AMAV, or act contrary to it, AMAV may in its absolute discretion decline to provide further Member Workplace Services to you in relation to that workplace issue or dispute.



  5. If you become a member of AMAV and would like to access our Professional Development and Career Services, please refer to the separate Professional Development and Careers Service Terms and Conditions on our website at Terms and conditions which apply to those Services.