#310 Important WorkSafe changes

23 June 2021

From 1 July 2021, a number of changes are set to be introduced that are relevant to doctors with WorkSafe patients.

CGU Workers Compensation exiting the scheme

CGU Workers Compensation will cease to operate as an authorised WorkSafe agent. We have been working closely with CGU and their clients to transition injured worker claims to the new agents, with as little disruption as possible. We’ve included some information outlining what you need to know about the transition.

Improved support for mental injury claims

WorkSafe will provide provisional payments for mental injury claims. Eligible workers and volunteers who submit a mental injury claim can access provisional payments for reasonable treatment and services while their claim is being determined.
Provisional payments will be available for 13 weeks, regardless of whether a claim is accepted or rejected. 

We’ve included a stakeholder pack with information to help you understand the key changes and how you can support patients.

Please take the time to familiarise yourself with these updates. For further information, please contact WorkSafe’s Provider Support team at provider@worksafe.vic.gov.au  

WorkSafe Victoria

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