New online system for medical cause of death notifications
12 June 2019
Improvements expected for new cause of death online system
AMA Victoria expects the new online system for medical cause of death notifications to become much easier for doctors to use, following positive talks between AMA Victoria and the Registry of Births, Deaths and Marriages Victoria.
Our members told us that the current online portal is causing significant frustration for medical practitioners as it is not user friendly, increases administration and is counter intuitive. The new online form represents a significant administrative burden, especially since doctors are required to complete the form in their own time. Our members complained of the requirement to specify a funeral director and the maiden name of a married female, as often neither is known to the doctor. Another key challenge for members is that the form needs to be printed out correctly (click hyperlink for additional BDM material) and a hard copy left with a body for funeral directors.
Following our advocacy, the Registry has included an ‘unknown’ option so that doctors can write ‘unknown’ when details of the funeral director or funeral business are not known. The requirement to specify the deceased person’s name at birth (referring to maiden name) can also be completed as ‘unknown’.
The Registry is looking to make improvements to the website and to the medical certificate cause of death form itself (both online and hard copy versions), to improve ease of navigation. We also asked the Registry to remove the phrase, “registration is free for medical practitioners”.
The Registry assured us that it will never entirely phase out paper forms, but it hopes that as the form becomes easier to navigate, most medical practitioners will use the new online form moving forward. AMA Victoria has strongly advocated to the Registry for paper forms to continue to be available and hopes that in due course the Registry will develop a system that complies with the AMA’s 10 Minimum Standards.
The Registry has committed to working with AMA Victoria and its members moving forward.
4 April 2019
The Registry of Births, Deaths and Marriages Victoria (BDM) released a new system on 19 February 2019 for registering life events. Registry Information Online (RIO) is now live. This means that all BDM products and services are now available online.
The current online portal is causing significant frustration for medical practitioners as it is not user friendly, increases administration and does not comply with AMA’s 10 Minimum Standards for forms.
AMA Victoria is therefore strongly advocating for paper forms to be available for the next 12 months, by which time it is hoped that BDM will develop a system that complies with AMA’s 10 Minimum Standards.
We know our GP and other members have been experiencing significant issues with using the new system and we continue to represent these concerns to the Registry and will keep our members updated. In the meantime, we are very interested to hear of the experiences of our members in using this new system. Please send us your feedback to Nada: firstname.lastname@example.org
If you experience any problems with using the new online system you can contact the Registry of BDM directly to resolve your issue: email@example.com